Help Center
Frequently Asked
Questions
Everything you need to know about selling event tickets, running online voting contests, and managing events across Ghana with Aspec Hub.
Event Ticketing
Common questions about selling tickets, payments, QR scanning, and running events in Ghana.
Aspec Hub is Ghana's all-in-one event ticketing and online voting platform. Organizers create an event page, set ticket types and prices, and share a single link across WhatsApp, Instagram, TikTok, and other channels. Buyers pay securely with Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo), debit or credit card, or USSD — and receive a unique QR or barcode ticket instantly. On event day, your team scans tickets at the gate using the free Aspec Hub scanner app.
Creating your event on Aspec Hub is completely free — there are no setup fees, no monthly subscriptions, and no hidden charges. We only deduct a flat 5% commission on successful paid ticket sales. Free events and free ticket tiers always remain free. This makes Aspec Hub one of the most affordable event ticketing platforms in Ghana for organizers of all sizes.
To start selling event tickets online in Ghana with Aspec Hub: (1) Create a free organizer account at aspechub.com. (2) Fill in your event details — name, date, venue, ticket types, and price. (3) Publish your event and copy your ticket link. (4) Share the link on WhatsApp, social media, and anywhere your audience is. (5) Track sales live on your dashboard and scan tickets at the gate on event day. The average setup time is under 3 minutes.
Attendees can pay using MTN Mobile Money (MoMo), Vodafone Cash, AirtelTigo Money, Visa card, Mastercard, and USSD. Our checkout is optimised for mobile-first buyers across Ghana, so most purchases are completed in under a minute — even on slower connections.
Yes. You can create multiple ticket tiers for a single event — such as Early Bird, Regular, VIP, Student, Table Package, or Group tickets. Each tier can have its own price, quantity limit, and sales window. This helps you create urgency with limited early bird slots and reward loyal fans with exclusive VIP access.
Aspec Hub is designed for fast organizer payouts. You can initiate payouts directly from your dashboard. Funds are delivered to your registered Mobile Money wallet or bank account. There are no long holding periods — we built this specifically for Ghanaian organizers who need cash flow to run their events smoothly.
Every buyer receives a unique QR code or barcode ticket after checkout. Download the free Aspec Hub scanner app on Android or iOS, log in as an organizer, and scan tickets at the venue entrance. The app validates each ticket in real time — even offline — and flags any duplicate or invalid scans. This eliminates long queues and protects your event from fake tickets or screenshots.
Yes. Aspec Hub fully supports free events and free ticket tiers at no cost. Free events are a great way to manage attendance, control venue capacity, and collect attendee data — even when no payment is involved. You still get QR ticket scanning, live attendance tracking, and all platform features.
Yes. Aspec Hub works for events across all of Ghana — including Kumasi, Takoradi, Tamale, Cape Coast, Sunyani, and every other region. Because ticket sales and payments are fully digital, organizers anywhere in Ghana can start selling and managing tickets online within minutes.
Aspec Hub gives you a single shareable ticket link that works everywhere. Post it in WhatsApp broadcast groups, your Instagram bio, TikTok captions, Facebook event pages, and X posts. You can also track real-time sales from your dashboard to see when demand is peaking and adjust your promotion strategy — for example, by launching a flash discount or limited group offer when sales slow down.
Yes. Your Aspec Hub dashboard is designed for organizer teams. Multiple members can monitor live sales and access event data from the same account, so your entire team stays aligned — whether they're in the office or at the venue on event day.
Aspec Hub supports ticketing for all event types in Ghana, including music concerts, comedy shows, conferences, corporate seminars, church programs, award nights, campus events, pageants, sports events, fundraising programs, festivals, training workshops, and networking events. Any event that needs paid or free registration, attendee management, and smooth check-in can benefit from the platform.
Online Voting & Pageants
How online voting works for pageants, award shows, talent contests, and other events in Ghana.
Online voting lets your audience cast votes for nominees, contestants, or award categories using their phone or computer — without needing to be physically present. For Ghanaian events like pageants, award nights, reality shows, and talent competitions, online voting dramatically increases audience participation, generates revenue through paid votes, and creates real-time excitement that keeps your community engaged throughout the campaign period.
Aspec Hub's voting tools are built for pageants and beauty contests, award shows, reality TV and radio competitions, school and campus elections, talent shows, church and community voting programs, corporate awards, and any other contest where audience votes determine a winner. Both paid and free voting campaigns are supported.
Setting up a voting contest on Aspec Hub is straightforward: create your organizer account, add your contest details, upload your nominees with photos and descriptions, set the voting price per vote (or keep it free), and publish your voting page. Your audience can then find nominees by code or name and cast votes instantly using Mobile Money, card, or other payment methods.
Yes. Voters in Ghana can pay for votes using MTN MoMo, Vodafone Cash, AirtelTigo Money, Visa, Mastercard, and USSD. This makes participation easy for audiences across the country — from Accra to Kumasi to upcountry regions — since Mobile Money is Ghana's most widely used payment method.
Yes. Every vote on Aspec Hub is encrypted, verified, and tracked. The platform includes fraud prevention measures that detect and block duplicate voting attempts and suspicious patterns. Organizers can monitor vote counts in real time from the dashboard, and all transactions are secured at checkout — so both organizers and audiences can trust the integrity of the results.
Yes — and this is one of Aspec Hub's unique advantages in Ghana. You can manage both online voting for your nominees and ticketed entry to your event from a single dashboard. This is ideal for award nights and pageant finals where the audience votes for contestants and also needs to buy tickets to attend the live show.
Your Aspec Hub organizer dashboard shows live vote counts, revenue generated per nominee, and participation trends as they happen. You can monitor which nominees are leading, see when voting is most active, and make data-driven decisions about your promotion — for example, encouraging fans of a trailing nominee to vote more by sharing the link on social media.
Yes. Because Aspec Hub supports card payments (Visa and Mastercard) alongside Mobile Money, diaspora supporters and international fans can cast votes from anywhere in the world using their card. This is especially useful for pageants and award shows with a global Ghanaian audience.
Aspec Hub is the only platform in Ghana that combines event ticketing and online voting in one place. Unlike dedicated voting platforms, you don't need separate tools for your event registration and your voting campaign. The 5% commission model, fast payouts, and Mobile Money integration make it a strong choice for organizers who want simplicity, low cost, and a platform built specifically for the Ghanaian market.
General Questions
Quick answers about the app, support, and who Aspec Hub is built for.
Yes. Aspec Hub has a free scanner app for Android and iOS that your gate team uses to scan and validate QR or barcode tickets on event day. As an organizer or attendee, you can also access the full platform from any mobile browser — buy tickets, manage events, and track sales from your phone without needing to install anything.
You can reach the Aspec Hub team through the Contact Us page at aspechub.com/contact-us. Support is available for onboarding new events, troubleshooting payments, setting up your voting contest, and getting campaign guidance. You can also reach out on WhatsApp at +233 500 221 992.
Not at all. Aspec Hub is built for events of all sizes — from a 50-person campus seminar to a 5,000-seat concert. The free event creation, simple setup, and 5% commission model mean that even small or first-time organizers can use the full platform without financial risk. Many organizers run their first paid event on Aspec Hub within minutes of signing up.
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